All Jobs
All Jobs
Front Desk Clerk Colorado Springs, CO

Front Desk Clerk

Full Time • Colorado Springs, CO

Welcome to the Global Impact Group Career Hub — where purpose meets opportunity.

  • Job Title: Front Desk Clerk / Data Entry Specialist (Contingent Upon Contract Award)
  •  Location: Schriever Space Force Base – Colorado Springs, CO
  •  Status: Full-Time (Monday–Friday, 8:00 AM – 4:00 PM)
  •  Employment Type: Contingent Hire (Offer dependent on government contract award)

About Us

Global Impact Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO-certified provider of professional language access and administrative support services to government agencies nationwide. We are seeking a customer-focused Front Desk Clerk to support the Military & Family Readiness Center (M&FRC) at Schriever Space Force Base.

Position Summary

The Front Desk Clerk will serve as the initial point of contact for visitors and callers at the M&FRC. This role is responsible for client intake, program referrals, appointment scheduling, and general administrative duties in support of military members and their families. The position requires professionalism, confidentiality, and strong communication skills.

Key Responsibilities

  • Greet visitors, answer incoming calls, and route inquiries to appropriate staff
  • Maintain knowledge of M&FRC programs (e.g., TAP, EFMP, SBP, Deployment)
  • Register clients and track attendance using AFFIRST and Microsoft Outlook
  • Monitor and respond to the organizational email account
  • Assist in maintaining the Discovery Center, including computer/printer troubleshooting
  • Support public outreach efforts through flyer distribution and content updates
  • Perform quarterly inventory checks and maintain brochure racks/bulletin boards
  • Ensure daily cleanliness and readiness of front desk and customer areas

Minimum Qualifications

  • U.S. Citizenship and ability to pass background check for base access
  • High school diploma or equivalent
  • 2+ years of administrative, reception, or customer service experience
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
  • Strong verbal and written communication skills
  • Ability to learn and use government systems (AFFIRST training will be provided)

Preferred Qualifications

  • Prior experience working in a military or federal agency setting
  • Familiarity with military family support programs or readiness services
  • Bilingual (English/Spanish or other languages) is a plus

Compensation & Benefits

  • Competitive hourly rate based on experience and location
  • Paid training and onboarding upon contract award
  • Access to career advancement and federal program experience

Important Notice – Contingent Offer

This position is contingent upon contract award. Employment is not guaranteed until the contract is officially awarded to Global Impact Group. Candidates selected for consideration will be notified of next steps and may be subject to pre-employment screening in advance.
Compensation: $14.00 - $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Global Impact Group LLC Privacy Policy