Malay Over the Phone Interpreter

Location

Fully Remote - US

Type

Full Time

Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
About Us

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.

We are seeking Malay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Malay, spoken across Malaysia, Brunei, Singapore, and parts of Indonesia, is a strategic Southeast Asian language often needed for asylum, immigration, and refugee proceedings.

Responsibilities

  • Provide real-time Malay ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
  • Interpret with accuracy, impartiality, and professionalism in immigration and legal contexts.
  • Maintain strict confidentiality in line with USCIS/DHS interpreter standards.
  • Handle both scheduled assignments and urgent/surge interpretation requests.
  • Participate in training, compliance refreshers, and quality assurance reviews.
 
Qualifications

  • Native or near-native fluency in Malay and English.
  • 2+ years of professional interpreting experience (immigration, community, healthcare, legal, or government preferred).
  • Strong understanding of interpreter ethics, confidentiality, and cultural awareness.
  • Excellent telephone communication skills; ability to remain accurate under pressure.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits

  • Competitive pay: $25–30/hour (rare-language premium may apply).
  • Remote work via secure USCIS-approved platforms.
  • Paid training and ongoing professional development.
  • Steady workload under a federal contract.
  • Career advancement opportunities in quality assurance or linguist leadership.
How to Apply

Submit:

  1. Resume / CV highlighting Malay interpreting experience.
  2. Certifications (court, community, ATA, or medical interpreting credentials preferred).
  3. Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
 Subject line: Malay OPI Interpreter Application – USCIS Contract

This is a remote position.

Compensation: $25.00 - $30.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: gigroup.co

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